Subscription policy
Last updated: October 4, 2026
This policy explains how Arisa subscriptions work, how you're charged and how to cancel. It only applies if you choose a subscription at checkout. One-time purchases never renew.
How your subscription works
- We send your Arisa automatically on the schedule you choose at checkout, for example every 30, 60 or 90 days.
- Your first order is charged when you check out. After that, each delivery is charged automatically to your saved payment method on its renewal date, at your subscription price plus any shipping and taxes shown at checkout.
- Your subscription keeps going until you cancel. There's no minimum number of orders.
- We email you a confirmation every time a renewal order is placed.
Cancel, skip or change anytime
You can cancel, skip a delivery or change how often Arisa arrives at any time. Log in to your account at tryarisa.com/account and open your subscription, or email support@tryarisa.com and we'll do it for you. To stop the next charge, cancel before your next renewal date. Cancelling stops future orders. It doesn't change orders that have already been charged.
Price changes
If your subscription price changes, we'll email you at least 7 days before your next renewal, so you have time to cancel or make changes.
If a payment fails
If a renewal payment doesn't go through, we'll try again and email you so you can update your payment details. Your next delivery waits until the payment goes through.
Refunds
Every subscription order is covered by our 90-day money-back guarantee. See our refund policy. If a renewal is charged that you didn't mean to keep, contact us before it ships and we'll cancel it.
Questions
Email support@tryarisa.com or use our contact page, and a real person will reply within one business day.